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Intuit Apologizes To Upset Customers

Recent changes to the TurboTax Deluxe edition has caused the owners of the software, Intuit, to apologize to customers. Many customers had to spend more to upgrade to another version to get the features they needed, and they will receive a refund.

Sasan Goodarzi is general manager and acknowledges that the company has caused customers frustration and anger.

Many loyal TurboTax 2014 customers were outraged when they found out about the downsizing of the TurboTax deluxe edition. Customers – many of them loyal for years – had to spend between $30 and $40 to upgrade to other editions to get certain features. These included the forms used to report income from rental property, self employment and investments, Schedules C D E and F.

Intuit TurboTax Apologizes To Upset Customers
Photo by jurvetson

Anyone using TurboTax 2014 to file their return and who used the company’s software last year but had to spend money to upgrade this year will receive a $25 refund. Customers will need to give their social security number and must apply for the refund after they have filed their 2014 tax return.

The online version had already had the Schedules C D E and F removed, and Intuit explained in its apologetic email to customers that the changes were implemented to ensure a consistent customer experience across different platforms. Julie Miller is VP of communications at Intuit and she pointed out to NBC news that customers were not informed of this information in a timely or an effective way and definitely deserved an apology.

Top Tax Scams To Avoid With Turbo Tax

Top Tax Scams To Avoid With Turbo Tax 2013

Using Turbo Tax 2013 is a good way to avoid tax scams in the first place, seeing as how you can e-file your paperwork with confidence that it will go directly to the IRS. However, there are people who will try to catch you in a scam this year, so you need to know what to watch out for. You should use www.TurboTax.com to gather information about filing your taxes correctly, in a safe manner, so these scams do not affect you.

Paying taxes is required for both citizens and...

Paying taxes is required for both citizens and non-citizens. (Photo credit: Wikipedia)

  1. Email Scams
    Even if you have already used Turbo Tax 2013 and www.TurboTax.com to file your taxes, you could get an email saying that you are going to be given a second tax return. The email will look official, even down to the IRS logo, and it will state that you just need to resubmit your information to get the extra money. Do not respond to this email, because the information will really be used for identify theft.
  2. Tax Preparers
    If you decide not to use Turbo Tax 2013 and www.TurboTax.com, you might have to hire a tax preparer to file your taxes for you. Be very careful about what papers you sign. Some preparers will have you sign over your entire return so that they get to keep it instead of you, and, since you signed the documents, this is totally legal.
  3. Fake Charities
    You can claim all of the money that you give to charity as a tax write-off when you file with Turbo Tax 2013. However, make sure that you are not donating to a fake charity, which will simply steal your money as you attempt to save on your taxes.
  4. Grant Scams
    After you file with Turbo Tax 2013, you might get a call from a fake IRS agent, telling you that you need to provide you bank account into to get a grant. This is a scam to steal money directly from the bank.

Protect yourself this year. Learn all that you can about scams, and then use www.TurboTax.com to avoid them. With a little research, you can protect your identity and your money.

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Gear Up To File Your Canadian Income Tax

Gear Up To File Your Canadian Income Tax

There are several fundamental principles that need to be considered while filing for Canada’s income tax. Does your Canadian income tax package contains complete information and all the relevant documents that are required to file for income taxes in Canada? Significantly, the tax payee must keep in mind the deadlines for filing a Canadian tax return. In case, if you are obliged to pay taxes on your income and you file a Canadian tax return after the deadline then you will be penalized as per the Canada Revenue Agency rules.

English: Northwest corner of the Connaught Bui...

English: Northwest corner of the Connaught Building located at 525 MacKenzie Avenue in Ottawa, Canada. The building is now the headquarters of the Canada Revenue Agency. Français : L’angle nord-ouest du Connaught Building, situé au 525 MacKenzie Avenue à Ottawa, Canada. Le bâtiment est le siège de la Canada Revenue Agency. (Photo credit: Wikipedia)

Points to be considered while filing your Canadian tax return

• You must provide your Social Insurance Number when you file  your Canadian tax.
• You must provide your tax information slips to give the information to the Canada Revenue Agency about your earnings and the amount of deducted tax.
• Also you must have tax deduction receipts to provide relevant information about the tax deducted from your income.

These are the key points that will help you to file a Canadian tax return with no shortcomings.

Moreover you can file your Canada income tax online. Though the Canadian income tax filing procedure via phone has been ceased, you can still file your taxes via mail or by employing someone. Besides, if you file online then you have the option to make alterations too. If you owe your taxes to the CRA then it is advisable as well as crucial to arrive at a tax services office as soon as possible for better assistance.

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